Política de frete
Thank you for shopping with Lenexx! 💜 Every order supports independent music and is made with intention and care. Below you’ll find important details about how we ship.
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🕒 Processing & Fulfillment Time
We partner with Tap Stitch to produce and fulfill all orders. Because each item is made to order, please allow 5–10 business days for production before shipping.
During high-demand periods (like collection drops or sales), processing times may be slightly extended.
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🌎 Shipping Times
U.S. Orders:
• Standard Shipping: 3–7 business days after fulfillment
• Expedited options may be available at checkout
International Orders:
• Estimated delivery: 7–21 business days (varies by destination)
• Customs clearance may cause delays
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💸 Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
Free shipping promotions may apply — subscribe to our newsletter for updates.
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🔍 Tracking
You’ll receive an email with your tracking number as soon as your order is fulfilled and shipped.
Please allow 24–48 hours for tracking to update.
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❗️Delays & Support
While we work with reliable partners, occasional delays can happen due to production or carrier issues. If your order hasn’t shipped after 10 business days, feel free to contact us at info@sctment.com — we got you.
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🛑 Lost or Stolen Packages
Once your order has shipped, we are not responsible for lost or stolen packages.
Please contact the shipping carrier directly if your package is marked as delivered but you haven’t received it.
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💌 Questions?
Need help with your order? Reach out to us anytime at info@sctment.com or use the Contact form.